ICT Department

The ICT Department at Kabete National Polytechnic plays a pivotal role in ensuring the seamless integration and functionality of information and communication technologies across the institution. Our primary objective is to support the polytechnics mission by providing reliable, secure, and efficient ICT services that enhance both administrative and academic functions.

Core Responsibilities:

  1. Infrastructure Management: We oversee the installation, configuration, and maintenance of the institutions ICT infrastructure, including servers, networking equipment, and end-user devices. This ensures optimal performance and availability of ICT resources.
  2. System Development and Implementation: Our team is responsible for developing and implementing ICT systems that streamline institutional processes. This includes the design, recommendation, and evaluation of systems tailored to the polytechnics needs.
  3. Software and Hardware Support: We manage the upgrading of software applications and ensure that hardware components are functioning correctly. Regular maintenance and timely repairs are conducted to minimize downtime and disruptions.
  4. User Support and Training: Providing support to staff and students is a key function. We offer training sessions to enhance digital literacy and ensure users can effectively utilize the available ICT tools and systems.
  5. Security and Compliance: We implement measures to protect the institutions digital assets against security threats. This includes applying security controls, monitoring for potential breaches, and ensuring compliance with relevant ICT policies and regulations.
  6. Inventory Management: Maintaining an up-to-date inventory of all ICT equipment and software licenses is crucial. We ensure that all assets are tracked, and necessary updates or replacements are planned proactively.

The ICT department collaborates closely with academic departments to align technological solutions with educational objectives. We are committed to continuous improvement, regularly assessing our services and seeking feedback to enhance the ICT experience for all users at Kabete National Polytechnic.