The Health Service Support short course provides learners with the essential skills and knowledge to effectively assist in the administration and operational support of healthcare services. This program is ideal for individuals seeking to work in non-clinical roles within healthcare environments such as hospitals, clinics, and private practices.
Key areas of study include medical office administration, patient record management, health and safety standards, infection control, and communication skills within healthcare settings. Students also learn about healthcare policies, confidentiality, and the use of healthcare information systems.
Through practical training, participants will gain the skills to assist healthcare teams in ensuring smooth and efficient operations while providing excellent service to patients. This course prepares students for roles that support the daily operations of health facilities.